False Advertising – Mosaic Photo Books by Mixbook Review

Highly disappointed in my first interaction with this app/company. They are running an ad on Facebook advertising 35% off if you download the app, create a book, and place an order. I followed their steps but did not see a discount being removed from my total. There were no codes or even an empty space to type in a discount code. I contacted Mixbook (their partner company) and used their live chat support. They offered to refund me but I refuse to place an order and wait on a refund. He proceeded to send me a link that did not work. After I informed him of the link not working he went back to telling me to just place the order and he would refund me the 35%. What kind of company runs an ad with false advertising and tries to fix the problem by forcing a first time customer to order the books and wait for a refund?
Review by nriss471 on Mosaic Photo Books by Mixbook.