AWFUL!!!!!! – Anthem BC Anywhere Review

I am and have been a health insurance broker for 25+ years. This simply means I represent EVERY health insurance company in my home State. The ‘Blue’s’ (like ANTHEM) are unique. Each State has their own but they all fall under the Blue Cross and Blue Shield Association. I represent several different ‘Blue’ insurance companies. ANTHEM may be the absolute worst I have ever worked with. I represent employers when they decide what insurance company and what plan(s) they will make available to their employees. I have my clients and their employees contact me after I have asked them to try to getting their problem solved by calling the “800” number one time. Guess which insurance company I represent that I get 2x the number of calls from my clients with problems that Anthem simply ‘blows off’. This finally takes me to their App. Go ahead, try to communicate with them securely via his app - for example: let’s assume you are still covered by ANTHEM via COBRA. You will email, call, etc - you will NOT even get a response 50% of the time, conservatively. Don’t choose this company and that will result with you not having to worry about this crappy app!
Review by Patton2448 on Anthem BC Anywhere.