Bad – GEICO Mobile - Car Insurance Review

I locked my keys in the car and was waiting outside my gym at night (which needs something on my keychain to enter so I was locked out). I forgot my password and tried to reset it but for that I needed my policy number which I don’t know. Luckily it was saved offline so all I had to do was memorize the 8 or so digit number and put it into a thing to reset the password. So I did that and when I tried to put in my newly reset password it said it couldn’t access my account at that time. Uh okay. While all this was going on I was trying to get roadside assistance on the phone through the number they said to call. 30 minutes of waiting and I was not able to speak to anyone!!! I’m sure the app would be useful if it actually worked for me. Overall terrible experience and I’m upset about their customer support. Luckily I was not kidnapped or something worse while locked out waiting to talk to someone to help me.
Review by amberr143 on GEICO Mobile - Car Insurance.