Leaving all comment here for reference but raised stars for good response... – Texture – Unlimited Magazines Review

11/30/17: Developer has responded to problem after seeing my lowered review rating. I have raised the stars back to 4 since they actually responded to the issue that I reported. Raising back to 5 stars will occur if I continue to experience zero problems for the next few weeks. My original happiness with what this app offers still applies. I just need to see that there are no further unacknowledged issues that appear. 11/17/17: Things have occurred with this app that make me deeply unhappy at the moment. I downloaded the latest issue of People today, only to have it arrive on my iPad 4 looking blurry and grainy. I will delete it and download it again. My problem is that when trying to locate a way to report this in the app, there is none. When I went to the Texture website and took the time to fill out their "contact us" form and clicked send, it failed with a garbled error message and a total loss of what I had typed to them. This is totally unacceptable for a service that I pay for. There should always be a way to contact an app developer and either ask for help or report a problem. Until this lack of communication issue is resolved, I have to lower my rating to 2 stars, which stands for "below average" to me. If nothing is done about the problem, I will need to lower my rating permanently to 1 star. If this issue is addressed promptly, showing excellent customer service and response, I will be happy to raise this rating back up. From 2012: This app is amazing! I love magazines, but I can never afford them, and I don't want the hard copies around cluttering up my house either. With Next Issue, I get to have my cake and eat it too. The fee is affordable, and everything is digital. Woohoo! Can't wait for more magazines!
Review by WickedGirl33 on Texture – Unlimited Magazines.

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