Waiting 7 weeks to get money back- – Draconius GO: Catch a Dragon! Review

UPDATED AGAIN- exactly how many times should I contact support and not receive a response? To recap, I’ve been trying for 7 WEEKS to get this resolved. The last time I heard from anyone in Support was 2.5 weeks ago. I have sent numerous emails asking for an update since that time and have received NO RESPONSE. Telling a customer to send yet another email and Support replies as soon as they can is absurd on an issue that has been open 7 WEEKS. UPDATED- now waiting 7 weeks. Resubmitted a ticket to their support as advised in the response and after submitting all the information they requested, the last response I received was on November 11th saying they were looking into my question. I have requested multiple status updates. This is beyond a waste of time. Take a look at their Facebook page, I’m not the only one. Original post: Good game from a conceptual standpoint. Don’t make any in-app purchases and expect to receive a response when you don’t receive them. I’ve been trying for 2 weeks now and nothing. That’s one guaranteed way to lose players- even if you have a great new game.
Review by Sisoftwo on Draconius GO: Catch a Dragon!.