Rude director and customer service – TrapCall: Reveal No Caller ID Review

I absolutely love this app but their customer service and director are rude. I had an issue with them all of a sudden Reactivating my account so I went online and put a request for someone to contact me as this is the only way. The person that called me regarding my problem was the director and he was rude and not professional at all. He wouldn’t let me speak and wasn’t letting me finish my sentence before he interrupted and wasn’t listening. When I asked to speak to someone else (not knowing his position at the time) he said no because he was the director, I was stunned to hear that because of how unprofessional he was. I will make a suggestion just like he did, hire people that have better customer service skills and have better phone etiquette then you. I hope any one else’s experience is different when they speak to a director of a business. What a shame.
Review by Susie 121201 on TrapCall: Reveal No Caller ID.