Return process woefully cumbersome – Tile - Find lost keys & phone Review

A new Tile Mate activated on 9-17-17 stopped working on 11-9-17, within less than two months. Getting an RMA requires searching through their Help screen which then requires going to their website. So far, not a huge deal. But then, if you purchased the tile within a group of four, you are required to return all four of those tiles. So now I have to remove the other three good tiles attached to separate items which means those items are no longer being tracked. Furthermore, the Tile Company will want to ask you some questions when you request an RMA. At this point, it’s not worth your time and not good to disconnect the three good tiles that are still tracking three of your items. Congratulations Tile Company, you’ve managed to thwart most of your customers from returning defective products, assuming that is your aim. Not exactly Amazon elegant.
Review by Mooflon on Tile - Find lost keys & phone.