Needs Improvement - LOTS – iTHINK Financial Mobile App Review

In my opinion this app meets the minimum requirements for a mobile banking up. Yes, you can view account balances, deposit checks using your phone’s camera, etc. But doing so is painful. Starting with the login process, the app often forgets I previously “trusted” the device and so it asks me to answer my challenge questions. My password as well as my answers are highly complex, so repeatedly typing them is not pleasant. Most of my other financial apps support Touch ID; please add this SOON. Then there is the overall layout of the pages which are poorly designed. For example, the account activity page displays 5 transactions at a time. Oh my gosh...it takes way too much effort to review past records more than a day or two tops. There’s more to discuss, but I will stop here. IBMSECU, please update your app soon. We live in a highly mobile world now. Help us out.
Review by FL_Native on iTHINK Financial Mobile App.