Terrible Customer Service – Fanatics NFL Shop Review

Ordered a jersey on 9/10, after a week of the order status not being updated I called customer service and they alerted me that the payment was never captured. Had I not called to follow up I never would have known this. They can send spam on a daily basis but can't alert customers that there was a problem with their system capturing payments. The rep I spoke to said she can place the order again and adjust the price after the fact to the price I had originally purchased it for. This never happened. I got charged the full price and no record of the adjusted price. This app is now deleted from my phone. Terrible!
Review by Reviewer1456209864 on Fanatics NFL Shop.