Don't Get Too Comfy... – Comic Life 3 Review

I have been using this product for years - and probably out of general laziness, I have not looked for other similar platforms to make my graphics - but nonetheless, my frustration with this product is overwhelming me. BIGGEST PROBLEM: saving and closing the application results in lost images that have to be found, reloaded, reformatted and lost time. SO MUCH LOST TIME! I am a professional graphic scholar-artist who works on deadlines and otherwise, and having to deal with this problem through ALL of the iterations of this product have created such frustrations and delays in getting the work done that I cannot even account for the hours spent RECONSTRUCTING what should have been easily saved. I have reached my limit with contacting support only to have them tell me to do the same things over and over and over again that do not fix the situation. "Keep images external to document" is a box in Preferences that I have never selected - and when these problems arise, this is where support always tells me the problem is stemming from. "Download from THIS place, NOT this place" is also problematic and a frequent instruction from support - suggesting that one version of this software is corrupted while the download from another is not? I am not tech-savvy, so I am not sure why this would be...but I have been a subject in a capitalist world the whole of my life - in the marketplace, if people are giving you money for a product, you had better deliver results. If there's a problem with your product, it should not be on the consumer to endure the frustration while you fix it. HIGHLY dissatisfied with this product...if anyone here has any suggestions for something better...even pen and paper, I will take it. Tech support is friendly, caring, and responsive...but this does not change that this problem has been part of the operation and experience with this system for the last six years now. USE THE FREE VERSION OF THIS, if possible or available...it might be infinitely less frustrating if payment for service is not exchanged.
Review by a2thegeezus on Comic Life 3.