Great app, but some features I couldn't get to work – RoadWarrior Route Planner Review

This was the only app that found all the addresses i was looking for. I tried 5 others to make sure I found the best. I entered the 43 addresses, and it routed them perfectly. I tried to upload a file of 61 addresses. I can't find any place that my file doesn't match their requirement, but can't get it to work. Also I clicked "check in" as I was using my iPhone and it worked. When I later checked on my iPad the list was there, but none of the check ins. It may be that I'm doing something, but I can't find out how to ask any further questions. No customer service email that I could find. I don't know if they are hiding or abandoning the customer once the sale is made, but I sure can't find it. They have the best app I found, but only if the features are working simply.
Review by Mike50401 on RoadWarrior Route Planner.