Awful, Useless App! – Prime Time Shuttle Review

I entered my destination airport and the app routed me from my pick up location to my drop off location. It took me over half an hour to get someone on the phone to adjust their mistake, which also changed the price they quoted me. Their "live chat" help service responded to me once, asking how they could help me (in all lower case letters). Through the entire ordeal and all the messages I sent them they never responded again until after I got off the phone with the agent. Absolutely ridiculous customer service!
Review by danana1773 on Prime Time Shuttle.