Will never you this rental company – SIXT rent, share, ride & plus Review

Before my attpemt to rent a car from this company I'd never rented a car myself but had been around people that had. After making a reservation online with this company I was given the run around and no real answers to anything. The first gentleman Sam so great I was actually shocked at length he was willing to go to make sure was taken care. After Sam did all he could he recommended I go a second location. I went still in good spirits there was no cars available there, ok totally get it. Came back the next morning and had to call someone to get help to the counter. After Steve arrived 15 min later he was very rude and short. He said he wasn't able to rent a car to me because I didn't have a major credit card. After asking several questions I was told that each location does do the same thing. I walked away and came back several minutes later. Asking if there was anyway that I would be able to get a car he told me NO! The only he could is with a credit card. I explained to him what I was told at the other location. As he became more aggravated with my questions, I asked to speak with a supervisor, and with a rude and condescending tone said " I am the manager". So after several heated exchanges he was on the and got this situated and able to rent a car for me. After his phone call he then tell me to rent a car I would have to pay $395.00. $395.00 to rent a car for two days. Needless to say I had to miss my mother suprise party, the only of her children to do so. Hat really ticked me off besides Stevens tone and attitude towards me was that anywhere I read and looked and called I couldn't get any answers. I wasn't asking them how to build a rocket ship or anything just simple answers as to say that was. I found it ridiculous that the only thing several people could answer that's just the way things were. Being in customer service my self I was completely taken back by the lack of answer, service available, and the plain immature nature that things were taken care of. Not once from anyone after Sam did I receive an apology or anything.
Review by dancerboy90 on SIXT rent, share, ride & plus.