mp3s and m4as "unsupported file types"? – Amazing Slow Downer Review

Can't import music, and get messages saying that ASD doesn't support music file types. (?) When I asked tech for support, I got an email back saying that the problem definitely wasn't due to the app. How was that answer supposed to be helpful? Not looking to assign blame, just trying to get the app to work. Problem solving was needed. Roni Music tech unable to provide support. I understand language barriers, and I don't mind having to sift through garbled English--I really appreciate honest effort. Sadly, didn't get experience positive customer service. Expensive payout for zero production.
Review by Cbarker on Amazing Slow Downer.