An app for people who like to bang their head against a wall. – One Kings Lane Review

I can only assume that this app was designed because onekingslane either wants you to spend no money or hates their customers and wants to give them the WORST experience possible. It is actually quite a feat to have packed in so many UX and UI faux pas into one little app. I don't know if any reputable website that has mucked things up quite as bad as OKL have with their new app. I used to love their app and have spent considerable sums purchasing furniture through them. However they apparently don't want my business anymore because making it impossible to even access you account is only the first hurdle. From making you sign in over and over at every click of a button through to returning you to the home screen or top of the page every time you want to go back, even the options to refine categories are designed with absolutely no common sense. Don't offer to refine prices by a $100 increments up to $750, most of the items are well over $750 so that is absolutely useless! Create a custom option. Create many options. Please, it's just terrible. This app was butchered. They have complicated their menu's and cluttered the layout. It is AWFUL. As a creative director I know app design can be costly and labor intensive, but when you have customers to lose, it's worth it. Pull the app and start over. Seriously.
Review by MissMi9 on One Kings Lane.