Customer service is lacking – Collabor8 - Connecting Brands and Influencers Review

The app constantly has glitches. I could of dealt, but main concern is that there is no filtering for people that are scamming others. As a brand, we sent product to an influencer and they never got back to us.. free product.. with nothing in exchange? After multiple emails and Collabor8 messages we got nothing. Obviously someone was just looking for free stuff.. got in touch with the team at Collabor8 and they said they'd reach out to the influencer but never got back to me again. We sent Collabor8 proof with screen shots and the 'agreed' upon terms created through the app. However Collabor8 never got back to us and the influencer still has a collaborate account.. Seems like a huge phishing scam if nobody is willing to help out.
Review by valcarrillo23 on Collabor8 - Connecting Brands and Influencers.