1 star because I can't give 0 ?? – Falcon Expense Reports & Miles Review

I have now sent 3 emails to "Support" in regards to the app and the lack of response is unacceptable. Of the reviews I've seen, it seems I am not the only customer being neglected on the support front and I am absolutely livid! I've just tried submitting my expense reports for this entire past year and, come to find out, I can't actually do that without paying a $5.99 subscription fee! Why was this never specified? The most I have found in the app description or the webpage is a vague suggestion that "it also offers in app purchases for continued use of all of the features." There is no mention of a "subscription" being needed, or what that subscription entitles the user to. Twice on the "Features" page, report exports are mentioned; there is NO mention of a subscription in either instance. On the "FAQ" page, under the question "How do I submit a report?", again, there is NO mention of a subscription being needed. If I'd known all this upfront, I never would have wasted my time with this app! This is entirely too deceiving!
Review by VSaddict22 on Falcon Expense Reports & Miles.