Pocket expense – Pocket Expense Pro - Personal Finance Assistant Review

I have used this app to track my expenses for the last three years and was very satisfied. However, in mid-December I was suddenly forced to log in, even though I never log out of this app. I noticed when I viewed an expense report (my favorite feature), that the numbers were off. I soon realized that the app had been updated, with two categories altered. The "Dining" category had been changed to "Eating out," however, none of my previous entries had been carried over! The IRA Contribution category had been eliminated completely. This meant that all of the numbers on my reports were inaccurate! In looking more carefully I noticed that the entries themselves were still there, but had been categorized as "null." I wrote to support, but never received a reply. I therefore decided to painstakingly go through the calendar day by day to reclassify these entries. This was extremely labor intensive. Finally, I finished going back through 2014. When I viewed an annual report for that year I noticed that now ALL of my date from the first half of 2014 was completely gone! Fortunately, I have hard copies of those reports, but the great convenience was that I had all of that information at my fingertips and could very quickly look back and make monthly or even yearly comparisons. This was a great disappointment, but when I started reading reviews, I realized that I didn't have it nearly as bad as others who had lost ALL of their information! Why isn't tech support responding or working to correct this problem??!!! Have they abandoned this app?? If so, then why the recent update that caused all the problems to begin with?! Very FRUSTATING!!!
Review by Chessman2200 on Pocket Expense Pro - Personal Finance Assistant.