Won't work – Trace Snow - Ski + Snowboard Tracker Review

I've used this app for a few years and loved it but can't get it to work at all this ski season and it's driving me crazy! I've contacted them a few times and still no response. My acct is still active if I log in online but nothing allows me to access my acct thru the app. So frustrating!!!!!!
Review by Happyplacefound on Trace Snow - Ski + Snowboard Tracker.