Terrible Customer Support – Plane & Pilot Review

The magazine is great, but the app and Customer Support are wholy inadequate. I tried for a month to resolve my iPad app and only got the autobot response that someone would contact me. They never did. I finally called and was told to contact Zinio as they handle all iPad apps! Seriously, they said Zinio was in charge of all Apple subscription apps, and they would not help me. I tried to explain that this is an app from Plane & Pilot on the iTunes store, but they would not listen, so I gave up. You cannot get any subscription support at all!
Review by Monty Lee on Plane & Pilot.