Beware! OneDrive for Business loses your data! – Microsoft OneDrive Review

When it works this is a great app. The ability to access files and photos across devices is a great invention. I run a small sales organization. Having the ability to upload product manuals and brochures as well as customer data to one drive and then have it instantly available on my iPad or iPhone or notebook computer is fantastic! The problem is that the upload feature is not 100% reliable. Yesterday I uploaded ten new PDFs files to one drive using my notebook running Windows 7. Later in the day I needed to use them on my iPad but the files were no where to be found. Last evening when I returned to my office one drive on the PC reported that it was still syncing these latest files. I ran "Sync Now" but as of this morning the files are still missing in the cloud. When Microsoft gets the bugs ironed out this will be a great app. Until then be careful! March 31, 2016 update: Rather getting better, this app keeps getting worse! It keeps asking me to log in them when I do it tells me that I do not have authority to access the files I wrote and uploaded. A total waste of my time! July 17,,2016 update: Yesterday I checked in on a folder that I had named "Archive" back in April, 2015. At that time relying on the promises of Microsoft to keep my files safe, I placed hundreds of files on OneDrive for Business. Well, my trust in Microsoft was totally unfounded. Haunt reds of these files are missing! I reported the issue to Microsoft Support. To begin with the lady I am dealing with has a wicked Indian English accent and then speaks much too fast. She is very hard to understand. So if you use this app, pray that you do not have to talk to the Indian support people. Second of all this lady either is dense or else normal American English idiom is beyond her. I had to explain everything several times. And then when she sends me a follow up email I had to correct several points. I hope I can find these historical files on some old hard drive. I don't have any faith that Microsoft can or will find these files. And the real question is why were they deleted in the first place? My small company has several Office 365 licenses that have storage available on OneDrive for Business. Net, net: Do NOT put anything on OneDrive that you can not afford to lose. If I could give You neDrive for Business a lower grade I would. July 29, 2016 update: well a new low! A person from Microsoft purporting to be a manager promised to check technical details and call me back this morning between 9 and 10 Eastern Time this morning. Well it is now 5:14 PM and no call. My files are still lost in the ether...hundreds of them! September 15, 2016 update: in August I found a backup hard disk and reloaded my old files to OneDrive. Yesterday I needed to refer to one. It was missing as were hundreds of others. The directory structure was intact but the directories were mostly empty.
Review by BoltonBob on Microsoft OneDrive.