Customer support – Vinted USA Review

I was notified that my package was delivered on the 3rd. I told the lady on the 5th that I didn't have it. She told me something happened with the post office that she was sending it again. Ok it's now the 14th I still don't have it even though I got notified again that it had been delivered on the 12th. I finally contacted customer support and they told me "check with your post office, we can only suspend the transaction for two days then we will pay the seller since the status is delivered." I shouldn't have to pay for something I never received. Seriously don't have a lot of money in life decide to treat myself to a 10 dollar shirt and I get scammed out of my ten bucks.
Review by JKJK4 on Vinted USA.