Disappointed with Focusrite – Impact by Focusrite Review

First of all, I love Focusrite's equipment for audio recording on non-mobile devices. Their interfaces and preamps for DAW's are available for every budget, they are reliable, and at times, they are the best in their class. I own two audio interfaces by Focusrite at the moment. One is my go-to except I just purchased the Apollo Duo so that may change, but only if Apollo lives up to my expectations that have been determined are from utilizing Focusrite gear. Now with that said, this app is a disappointment. I left a not so great review on another outlet online, which I did change after getting it to work properly, but someone for the company contacted me with a bunch of different suggestions on what I'm doing wrong, but my suggestion to you, Focusrite, the bottom line is its been over 2 years since you've updated this app. I feel like I'm doing too much work just to use the app. I was using iOS 8.3 when suddenly the amp simulators disappeared. I have plenty of storage available, and I'm sure it's something that MUST be my fault, so I upgraded the iOS, I uninstalled the app, I reinstalled the app, I made sure the itrack pocket was plugged in, after all that, not only are the amp simulators are gone, but now the ground noise is God awfully loud. I have zero fans or any noisemakers running in my room I record in. This isn't ok. One of the reasons I really liked this device, was for the amp simulators. If you guys actually updated this app, I would've bought the version for iPad. I've almost purchased it a few times, but because the app has been neglected and it's been troublesome, I think I'll stick to Shure for mobile devices, and Focusrite I will continue to use in the Mac book. If the simulators worked and the floor noise lessened, this would've been the perfect plug n play for us musicians getting our videos out there. Thank god for the Shure Motive88. Just in case ppl are wondering, yes you can do video with it. The Shure app saves your microphone settings to use in all other video applications. It also has phantom power. If you guys do ever update the app, I'll eagerly check it out since hoping it'll one day be usable again.
Review by Saral198433 on Impact by Focusrite.