Disappointed – FitStar Yoga Review

Three days ago, after using the basic routines for three weeks, I decided to go premium and unfortunately I paid for a full year. I knew something was fishy when access wasn't granted when my credit card was charged. Support told me to wait 8 hours. 8 hours passed. Nothing. I was told to give them a screenshot of proof of payment, and make sure I wasn't enrolled in auto renewal. Another day passes. They ask for a screen shot of the locked routines and what I see when I open the app. Another 8 hours pass. They ask me to go to fit star online and take a screenshot of the url. Another 8 hours pass. I've deleted and reloaded the app so many times and no access to premium. I've asked for a refund -- no response. Get premium at your own risk. I'd advise staying away from fit star yoga premium. I'll post a follow up if they refund me the money-- I'm hopeful because fit star trainer works so well in comparison. Update: All is well now--updated from 1 to 4 stars. App is now working. It does take a while to download routines so I try to remember to do it about 10 minutes before I want to start. I like the different routines and the more I do them, the easier it is to keep up! The app crashed twice while I was giving feedback after the routine-- it never crashed before I became premium. I think it may be a good idea not to go premium til you've exhausted the free routines. I feel I bought too soon but I'm still glad I've got premium access.
Review by emr65 on FitStar Yoga.