10% Good – NY Waterway Review

The real time bus locator is not just bad but often completely wrong which can really screw you up since these shuttles do NOT run frequently and waiting for one is a huge part of your overall travel time. The upside of this app is it provides information for which you might otherwise have to call their 800-53Ferry "customer service" number where you deal with consistently arrogant and nasty phone reps. And don't even THINK about asking for help at the Midtown/39th bus dispatch desk because they do NOT like questions, especially the PEOPLE with the audacity to ask them.
Review by Jonathanthinksitsfabulous on NY Waterway.