Terrible – Best Western to Go Review

The new app is terrible! Retrieved reservation to modify check-in date. The app allowed for cancellation but not modification. Went to FAQ in Customer Care and there was a link for modifications and Cancellations. Clicked on link and my confirmation number was shown. Clicked on Details and I get an internal server area. I then tried to book new reservation but I could not find a field to book a special rate code, eg AARP. Ugh!
Review by Tb123102 on Best Western to Go.