Sloppy – Best Western to Go Review

I stay in Southern California hotels around 60-70 nights a year. I have a Diamond membership with BW and Hilton. I must say that lately I stay with Hilton more than BW primarily for the easy of booking. Your app has come a long way over the past two years but it is still not there. Yet. I crashed on me today time and time again. I leave the app and go to your website. It is clumsy and hard to view various options. I left the site and booked a room with Doubletree tonight. Their app is slick and responsive. I even can check in a choose the exact room. Your sloppy app is costing you sales. Get it fixed or I will move on. And how about storing my CC info so I do not have to enter it every time?
Review by CA Plant Man on Best Western to Go.