Inconsistent – HumanaVitality Review

This app has potential, but it's full of bugs. It rarely works unless connected to wifi, so you can't use it when on your phone's data. It frequently crashes. Fitness devices don't consistently sync, so you lose points you should earn. For example, if you work out on Monday & Tuesday the app may not sync to your fitness device until Thursday, making you lose the points that should have been earned on Mon & Tues. Humana's customer service is inconsistent in their willingness to help manually restore the points. The website is also frequently down and no better than the app. The good--when the app works it is simple enough to navigate and has the features you'd expect from a limited mobile platform.
Review by travelingcyclist on HumanaVitality.