The App works but fails to recognize iTunes subscription – National Review Review

The latest version of the App simply doesn't work with a $19.99 in-App purchase. It works, however, if you get a digital subscription directly from NR. Apparently iTunes and NR databases don't talk to each other. The App email Technical Support has been friendly, responsive but ineffective. Their suggestions deal with the obvious: Did you Restore the purchases? YES. Did you Reset the App? YES. Did you close and re open the the App? YES. Did you delete and re download thIt works, however,e App? YES. This is indicative that they do not know what the problem is: It's hard to recommend therapy when you don't have a diagnosis! After a week of email exchanges, I have decided to ask Apple for a refund and I will rely on a direct subscription with NR.
Review by Sergio Carlos on National Review.