HELP – Note Lock~Lock your Tales Safe Review

I originally gave this app a great review...but right now I want to scream!..I can not get in my app and all my passwords and important info is in there...I have tried resetting my IPad...installing new apps...and everything but erasing the app..which from reading other reviews will erase all my infor if I do!...I have tried contacting them and they won't answer..I'm so upset....if you get this be prepared to loose your info!
Review by Sg1979 on Note Lock~Lock your Tales Safe.