App has inherent flaw and doesn’t work – Atlanta Hawks+State Farm Arena Review

Haven’t been able to properly access my tickets for the second half of the season and playoffs. This is a known issue with the app across the board (effects all teams). Have contacted YinzCam numerous times WITH NO RESPONSE. The only response I have received so far was from a phone call with Priya herself (4/8/16) who understandably pointed the finger directly at Ticketmaster and a flaw with their API (which the app relies on). That’s fine and dandy, but Yinz, Priya, and TM have had plenty of time to resolve the issue. I was told that an update would be available the following week (4/11-4/15) but still nothing. Lack of response, lack of functionality and ongoing issue make this app 100% useless for season ticket holders. The app freezes when accessing a ticket, forget using Apple Wallet and/or Watch for admission, the only way to do so is with a screen shot so you have the QR code and then either use phone screen or manually sync with watch. Yinzcam could at least exhibit the common courtesy of admitting the fault and putting up a notice of expected time for a resolution, no excuses.
Review by Borisaurus on Atlanta Hawks+State Farm Arena.