More of a talk with developer than a review.... – Reminders with Voice Reminder Review

I did really find this app useful and of all the 'morning reminder alarm' apps yours actually worked... well sort of. Now my voice reminders won't play and another inconvenient hassle is that one has to leave the app open for the voice reminders to play. Now my alarm just plays and not my voice. This is problematic. The other thing that has gotten me into trouble is the tiny MULTI-BUTTON SNOOZE. There have been countless times I thought I selected AND SUBMITTED the snooze increment but half asleep I only get to the time part and THINK it's effectively snoozed thus over sleeping and being late. If one doesn't complete all of the steps, the alarm is turned off. My other grievance is that there is no direct customer assistance with this app. It's just faulty and not user friendly at all. It has great potential to be amazing & also the most functional and useful productivity/alarm app on the market. It's just not there yet. So here's my critiques that undoubtedly will make this a better, more customer friendly, functional & helpful tool for the consumer. I cannot emphasize these enough (HINT: ALL are regarding the voice recording morning reminder alarm). 1. PLEASE make a setting for the alarms that one can set as a 'default snooze' time. ONE BUTTON LARGER EASY TO SEE SNOOZE please! If you are claiming that it's so customizable than please allow it to be just that. If the consumer wants their snooze to be 7 min default so they don't have to hassle and select individual times half asleep & complete multiple steps, then it's not VERY HELPFUL! That's the entire point right?! To remind yourself what it is that's so important to get up for. It really does no good if there are MULTIPLE TINY buttons to push for the snooze to work. I usually get 1/2 way through it, accidentally turning the alarm off thus sleeping in and getting in trouble at work. If I have to rely on other alarms, than this is NOT the product that was promised. 2. PLEASE allow the setting for VOICE RECORDED 'morning reminders' to work if our phone locks. Most individuals have this setting for their phones and if so, deems your app INEFFECTIVE. We have to be able to rely on your product and if we pay for it because it's advertised to do specific things, than it should work. 3. PLEASE update more often because there are bugs in it. Big bugs. Example: my recordings no longer play and haven't for a while. Although, similar apps crash a lot so at least you got that going for you but ultimately, the interface needs to be more user friendly especially with the morning scenario in mind when utilizing the voice recordings. Maybe try to use it for yourself or even a trial with individuals and get your feedback. It's not just me having issues. 4. Morning reminder again: bigger snooze buttons etc. easier with less steps, more customizable options, one time alarm that deletes after ward, default snooze times, etc. We shouldn't have to squint 1/2 asleep to see what we are selecting. Realistically, if we are snoozing at all it should be a large 1 click action. I've inadvertently turned it off, selected extremely long snooze times IF I get through all of the buttons at all just to snooze! That's crazy! Might make sense in a standard reminder but really isn't useful in term of a MORNING ALARM REMINDER. Think about it. 5. Morning vocal alarms again: carry over the 'one time alarm' aspect to this please. The least frequency available is 'every week' and that is definitely not always the case. When my recordings were still working I'd get alarms about meetings that were weeks ago. It was nice after I learned to set the end date but then again, it should delete off our alarms list. My point is it shouldn't be that hard to work to serve its function and it needs to make more sense. It's not automated in any way and old alarms remain on our list. The customer has to go into each recording individually & listen just to identity & figure out what is what. 6. Customer support and more accessible online user manuals. It would be helpful to be able to at least email you if there is an issue. Thank you for making this and I really hope you consider these things especially with it being a voice recording alarm app. There's just not that many on the market to serve this function and even with all of that said, yours is the one that works the best of all that I've seen so far. I really hope you guys improve it so we all can change our rating for you!
Review by JJ/OBSIDIAN STARK on Reminders with Voice Reminder.