Where is donated money going to if not to fix bugs? – CaringBridge Review

Couple pet peeves, having been a customer for a while. First, the constant prompt for donations to the website. I guess I can understand an initial prompt when you get your account. But disguising the donation to the website company as a tribute to a patient seems a bit of a stretch. It doesn't go to the patient. It doesn't go to their cause. It goes to the website company to maintain the site, which btw needs plenty of work. Second, I'm the patient in our site and folks make comments after my journal entries. I'd love the functionality to respond to their individual comments, but it doesn't exist. I can only add general comments to the rest of the comments. So if Suzie from the coffee shop says, "Miss your shining face!" I can't respond "Miss your dog stories!" back. All I can do is add a comment to the bigger list. Next, surely there's a communication prompt that can easily bring in email addresses to notify about Caring Bridge updates without having to type them all in?? That one could be my ignorance. I hope so. Finally, the phone app (as mentioned by other reviewers) needs work. I see garbage characters in the phone app I don't see on my Mac Air. Also I posted two pics online and only one showed up on the app. How bout some of that "tribute" money going to fix these bugs??
Review by LuvsGoodFood on CaringBridge.