Not reliable; no technical support – Home Library Review

At first, this app seemed to be the solution to two of my concerns: (1) having an inventory of my library in case of theft or fire, and (2) having something at my fingertips that would enable me to reference my library prior to purchasing media in order to make sure I did not purchase something twice. If the application would work well, it would be awesome. Unfortunately, there have been several occasions when I have noticed that things that I had entered into the library were now missing. What good is this application if it consistently loses your data? In trying to work with the application developer, I reached out on the first occasion and received a response that he would look into the problem and get back to me. I never received any further communication. I have made many attempts thereafter to try to get help. They have been ignored and dismissed. I have received absolutely no response to my many queries for assistance over a period of at least two years. Of course, because I have invested so much time into putting things into this library, I am stuck. Had I known that it would have these technical issues, I would have picked another application in the first place.
Review by TexasCajun55 on Home Library.