SCOG1967 – Mission: Impossible - Rogue Nation Review

As one of the leaders of a top ranked agency, I am amazed by the lack of customer support by GLU and it's getting worse. There are plenty of agents on my team who spend real money in this game. If there is a problem, GLU has devised a three step process to deflect customer service emails. First, respond instantaneously with a boilerplate platitude and indicate that your issue will be considered by the development team. Second, ignore the original reason for the customer support contact. Third, respond by blaming the player for GLUs lack of investment in their infrastructure. Glitches, lack of rewards, connection problems, limited customer support = the GLU business model. Thanks for nothing and continuing to make it worse.
Review by SCOG1967 on Mission: Impossible - Rogue Nation.