Bad support! Scam offers! – Beam Review

Facing trouble using beam; terminals are not working; cashiers are frustrated and scared to offer service because customers are not happy with support ( Dubai). I received an offer of reward if I spent AED 500 , spent twice and got nothing, they charged full amount! Retailer got frustrated, started looking for contact number and found only 1 cell number of the person who installed terminals which is also doesn't answer! To my request I got reply from support that offer was valid till 3rd dec ( done purchases in the same day of the offer and 5th doc) even though no deadline was mentioned in the email with offer ( forwarded email, didn't get reply). In the previous email they start pushing for another offer - lottery - ignoring my actual request. As a company dealing with credit cards it must have local or Intl representation via actual phone numbers! Retailers do not refund payments made thru Beam in contrary to direct credit card payments where they can reverse charge and do exchange. In case of trouble with beam they ask to deal with Beam directly which is, as we already know, has the worst customer service and support. Absolute Disappointment!
Review by GeekyMommyintheDesert on Beam.