Unresponsive support – Custody Connection Review

After a year of fantastic use of this app, when it came time "re-up" the app would not recognize my attempt renew my subscription. The ensuing result was my credit card being charged 5 times. After finally getting my technical issue resolved after several attempts my FINANCIAL issue has not been addressed. I have sent multiple requests for a refund and have not received a single response where just days before the method of communication was being responded to in order to keep me as a customer. I have just sent another request for my refund.
Review by Stkent1 on Custody Connection.