Rotten. – Kotak Stock Trader Review

This app and the Kotak website were down DURING the hot part of the trading day (market hitting 8300 and most stocks surging up) - customer care never answered their phone, and I was forced to switch to another brokerage in the short term to preclude this kind of **** happening again and ruining my earnings. The app of its own has several issues and does not seem to be regularly monitored. I must ask, how does Kotak even claim it's No. 1 when it has NO customer feedback surveys over the 14 months that I have been using it. How do these guys find out what's wrong with their service? Oh - they don't. That's why it crashed today.
Review by Plizzo on Kotak Stock Trader.