Very poor customer service. Waste of $$ – Workbase. Team Schedule Group. Review

This app seemed promising but when I realized it was unnecessary for my business, I could not find a way to cancel my subscription. I’m currently throwing $14 dollars away each month. No one will email me back, the phone number on my bank statement is a bogus hotline posing as some card processor, and the website for workbase says nothing at all about how to cancel or even manage an account. I have an account log in through their site but it is a bare bones system of managing the account with no options to manage the payment for the account. When companies make it hard to cancel the subscription, I end up disliking the company as opposed to just canceling something I ended up not using. It’s not good for building a reputation if you ask me. I find it to be dubious and annoying. It doesn’t keep me from canceling my account ultimately because I will cancel even if I just have to call my bank to refuse the charges. “Offers In-App purchases” but no in-app cancelations. Good luck if you decide to buy this app but end up not using it or wanting to cancel you account. Had I been allowed to cancel my account easily already, I wouldn’t be here on iTunes writing a negative review. I would have already moved on with life and their reputation wouldn’t take the hit.
Review by rattail2001 on Workbase. Team Schedule Group..