HELP!!!!!! – Winx Club: Winx Fairy School Review

MINE HAS A GLITCH THAT WONT LET ME MOVE AROUND ALFEA OR PAN OR ZOOM AT ALL AND I DONT WANT TO RESET THE APP BUT I CANT FIND THE SHARD TO GET TO THE NEXT LEVEL BECAUSE I CANT PAN! Does anyone know how to fix this without resetting? I'm desperate!
Review by Novi stars lover on Winx Club: Winx Fairy School.