Horrible App/Bad Customer Service – HorseNotes Review

I found this app to be frustrating & things would not work correctly for me. One example is the profile horse photo...no matter how many times I saved it, the photo would return to a basic horse icon. It did this on my iPhone & iPad both. I re-chose & saved the photo numerous times. Also, their customer service is all through Facebook. That is very unprofessional. Not all people in the world have Facebook. Is simple email too old fashioned? All I wanted was a refund. Simple. Or, even if the refund takes a while, I'd love a response telling me that one is on the way. If I do not get a refund I will dispute the charges & do everything I can to get my $9.99 back. I'll be using EquiSketch from now on...
Review by EishieBo on HorseNotes.