Yelp Waitlist (Nowait)
| Category | Price | Seller | Device |
|---|---|---|---|
| Business | Free | NoWait, Inc | iPhone, iPad, iPod |
Features:
• Free customizable Floor Map for Seating Management
• Server Sections and table rotation feature with Floor Map, including custom Layouts to load at the start of each shift
• The first and only Guest App network. The Nowait Guest App allows your guests to join the wait list remotely and monitor their place in line.
• Customizable Text Message Alerts replace pagers
• Manage Walk-Ins, Reservations, and Call-Ahead parties in 1 list
• Seat faster and free yourself from the host stand with Automatic Sync across multiple devices - iPad, iPhone and iPod Touch
• Clean and easy to use interface simplifies hosting
• Daily Stats Emails reduce over-quoting and help seat guests faster
• Rich data tools provide weekly, monthly and yearly comparisons
• Text Alerts engage customers and allow customers to text back. Hosts can reply with 2-way Messaging
• Predictive Wait Quote technology
Restaurant Patron comments from Yelp:
• “The 'waitlist' was kept track of on an iPad, with an option of loitering around and crowding the very small establishment...or being texted when a table is available, to which you need to reply you are on your way. Quite modern and efficient, much better than the buzzers of yore which only allowed you to stay within a small radius.”
• “I love their text to be seated system, so we got to spend our wait shopping at TJ Maxx next door. We get seated in about 30 min, which was pretty good considering the time we went and the popularity of this place.”
Restaurant Operator testimonials:
• "Nowait helps us seat guests faster, and it allowed us to eliminate a need for pagers making our operation much more professional."
- Tom Williams, Hofbrauhaus Pittsburgh
• "Nowait seats guests faster so we can serve more guests. Nowait improves out bottom-line earnings."
- "Texas" Todd Sapet, Texas Roadhouse
Nowait Host™ is a free interface for the Nowait service.
Reviews
Yelp ruined the app
Average^^^^^
The app WAS very restaurant friendly but yelp bought it and insisted they know what’s better. They removed all abilities, for the restaurant (their customer), to customize it for their own needs. Stating we (yelp) know what’s best for your business.
Bait and switch
Chefdana69
I’ve used the “free version” of this app for over 5 years. Suddenly I get a sales call from Yelp stating that my access will be cut off because I should have been invoices for quite some time. I explained that I signed up for a free version and don’t use any other features. That said $249 a month and are giving me 5 days to relocate my reservations to another program. Gee thanks..... I knew I hated Yelp for a reason!
It’s Yelp
PrettyMonster
I’ve had this app for about 4 years. It’s a little glitchy but did the job and for $59 a month it was worth the few problems. Then yelp bought it, it became more glitchy and they raised the price to $299 a month because they have “new special features” that are not really needed or special. I’ve canceled and gone to Cake Guest Manager which has been working great so far for much less money.
Yelp Grab for Money
Otter_Bites
Have been a faithful customer for almost 5 years. $50-60/month. Had some glitch issues and downtime but overall, it worked well enough for our pub for the price. When Yelp bought them, I knew we were in for it. This week, they revealed to all of us that it would now be $300 a month to justify the new features and stability. When I called to talk, I was patronized and brushed off. They told me I would lose customers; that Yelp/NoWait was the reason I had customers. I canceled. You aren’t going to squeeze this much money out of small businesses. Enjoy your app, but I hope a lot of accounts cancel because this price hike is outrageous. Shame on the bully that is Yelp.
App no longer functions. Unbelievably unprofessional!
Ed_Vh07
App no longer functions following the update! We are trying to run a business and Yelp is jeopardizing this. Did they even test the functionality prior to this update release? If I ran my restaurant like this, I’d be out of business.
