Category | Price | Seller | Device |
---|---|---|---|
Finance | Free | xtraCHEF, Inc. | iPhone, iPad, iPod |
When it works right, it’s great. Currently, the search function in inventory has stopped working with little to no response from xtraCHEF to fix it. This has added hours to my weekly inventory count. When using the recipe costing function, you can’t use a recipe in another recipe more than once. So if you have a recipe for Mayo and use it to make another recipe for chili Mayo, you can’t use the chili Mayo recipe anywhere else, because Mayo is already being used once. It’s a problem when the recipe is say, fried ostrich with chili Mayo. I need to use it twice or go through a lengthy work around to get it correct. I don’t have time in my day to work around an app that’s supposed to save me time.
Did a couple months with Xtrachef. Their customer service is horrible/barely exists. Attempted to import my invoices and assign sales categories. Anytime I had a question they would just respond with… watch this tutorial video. Often the responses to my questions took a week for them even to respond. Told them I wanted to cancel because I wasn’t getting value out of a software system I couldn’t set up. They promised better support. Nope, still didn’t respond in a week (if at all) to simple questions. Now, I believe the system is probably worth it, set up properly. If you are a small restaurant owner like myself that’s always busy, you might also find it impossible to learn a whole software suite with little to no support. I gave two stars because I believe the system has value, theoretically.
We've only been using xtraCHEF for our restaurant a short time but so far I absolutely love how easy and efficient it is
The auto capture feature on the camera needs a some work. Otherwise, would be an excellent app.
Best app ever. Is going to be a big disrupter in the industry. Get it now!!!
Maybe the best tool I have outside the kitchen! I wish I had this before. It's already saved me time which I'm sure you know in our business calculates to money. Best decision i made was downloading this app. ????
Such a simple, well thought out app- for a process that is typically so complicated. Not only does Accounting love it, I can see all my prices, approve invoices, view Orders, all from my phone, anywhere. And can’t say more about the team behind this, except they are the best! Every Chef, Accountant, Restaurateur... should have xtraCHEF! - Update - my team puts in Daily Sales, and the Inventory views are incredible, as well as their support. So happy to be working with this product!