Vocera Collaboration Suite
| Category | Price | Seller | Device |
|---|---|---|---|
| Business | Free | Vocera Communications, Inc. | iPhone, iPad, iPod |
Vocera Collaboration Suite is the industry’s leading enterprise-class, HIPAA compliance enabling voice and secure texting smartphone application that allows you to call by name, group, or broadcast, and integrates with more than 120 clinical systems. Providing real-time situational awareness and actionable patient data to inform clinical decisions, care team members can easily communicate and collaborate, improving the experience of the patient and caregiver.
This solution creates a seamless user experience, combining the unique calling, texting, alerting and content distribution capabilities of Vocera into one, secure and easy-to-use mobile application.
Instantly connecting care teams inside or outside the healthcare facility improves staff productivity, patient safety and the overall care experience. Vocera offers a choice of end-user devices to ensure the continuous flow of critical communication. For those clinicians who rely on smart devices, Vocera Collaboration Suite offers the convenience of voice technology with the security to text critical data, and the functionality to integrate with key clinical alerts and alarms systems.
Key Features: Vocera Collaboration Suite
• Support for shared and personal devices to match BYOD policies
• Functionality inside or outside the facility over Wi-Fi or cellular networks
• Provides secure and auditable delivery and response reporting for alerts and texts
• Allows care team members to reach the right person or group at the right time via Active Directory authentication
• See and interact with Vocera contacts across multiple sites and manage personal favorites lists of users, groups, and global address book entries
• Presence and availability indicators
• Management of critical alarms and messages delivery through on-call scheduling
• Deliver content such as videos, audio files, documents, spreadsheets, and images securely to devices to ensure critical information is at everyone’s fingertips
• Permission based access to patient data and care teams with optional access to waveforms and vital signs through integration
• Eases user transition between the smartphone application and the Vocera Badge when hands-free communication is needed
Vocera System Requirements
• Vocera Messaging license
• Vocera System software 5.2.3 (compatible with Vocera 4.4.3 and higher)
• Vocera Secure Messaging software 5.2.3
• Vocera Engage software 5.5 for patient data access
• Vocera Care Team Sync software 2.5.0 for care team data access
• Vocera SIP Telephony Gateway
• Vocera Client Gateway
• A Vocera user profile
Reviews
App Disconnects & Reconnects for Calls
dewereldreiziger
When you receive a call end your phone is not open (locjed screen) and you answer it, Vocera app Disconnects and then 10 seconds later it Reconnects to the user. This is not very helpful, especially in emergency situations.
Delayed messages
Britt002
Message received is very delayed from when the message was sent. Also there should be a way to clear the message from your iwatch, it would help immensely.
Horrible for Emergencies
heart nurse <3
At my hospital, this has been chosen for the preferred method to call out the heart catheterization lab for STEMIs (heart attacks) and it doesn’t work over 70% of the time! It logs you out if the app (and doesn’t give you a warning) so you miss EMERGENCY calls!!!
Always asking for permissions
bsbeheh d dhehehevevegv
This app is always asking to use my microphone and Bluetooth. Won’t let me just deny it once. Pop up occurs at least 20 times a day....very annoying. Did not use to do this in the past. Deleting.
This is the worst app and company to ever be forced upon us by hospital administrators.
vocera is the worst
I’m forced to use this app as a physician. Slow, dysfunctional, voice recognition is trash. Have to take off mask all the time for vocera to understand something. Inexplicably no touch function to signin or add yourself to groups, have to go through the voice system which wastes minutes each time I have to go through it. Calls that come to me EMERGENTLY via vocera never goes through.
Nukes battery
rockinrohde
My phone battery stats are showing Vocera sucking it down every day, all day. I’ve turned off background refresh, and LTE. Force quit, nothing helps.
V3.8 no longer activates speaker on incoming calls
Patrickmdnet
New version does not activate speaker on incoming calls - only handset. Makes it impossible to hear when people call you.
Drains battery, constant background activity, Bluetooth device battery drain
B app man
What a waste of technology. After multiple tickets to support for battery drain I didn’t get anywhere. Also, randomly missing calls throughout the day. Even when off the private network of employer with cellular turned off both in server and device. Embarrassing for me representing my organization’s support to my customers. Not much going on in the improvement sector here folks. Still drains the battery over 75% background usage when not even using the app of the iOS device. We’ve tried turning background app refresh off and makes no difference. Bluetooth device battery drains quicker than normal when app is running. I’ve sent several logs to my IT communications staff and directly to Vocera and they still haven’t corrected the issues. Personnel using an android device have stated there’s less battery drain. But I don’t want to switch from my iPhone just for one app!
Swiss Army Knife
akritori
Dont go by the somewhat dated UI appearance but if you look beyond that, the app is a solid accompaniment to any clinician that’s trying to juggle multitude of priorities on a minute by minute basis. Vocera delivers the most important alerts & alarms, allows me to collaborate using patient information with other colleagues on my floor or across my health system. It has integrated secure texting as well as “alexa-like” voice calling capability to, for instance, “call the on-call physician” without needed to look up who it is or needing to remember their phone number. Similarly, using voice, I could “Page Doctor McVille” and a text/page would be sent.
Always asking for permissions
bsbeheh d dhehehevevegv
This app is always asking to use my microphone and Bluetooth. Won’t let me just deny it once. Pop up occurs at least 20 times a day....very annoying. Did not use to do this I the past. PLEASE FIX or I will eventually delete and just get an old fashioned pager.
