Vidanta Resorts Reviews

Great app for the most amazing resort.

SharonHinnendael

I mean this thing is amazing and you can navigate so easily anything you could want is at your fingertips. I love it. I love this resort and this makes it easy to book massage, dinner res, where to see the sunset, happy hour. Everything is here.

Worst guidance app ever!!

Latang

The listing of events does not correspond with what the respite has listed, no capability to create a personal schedule, takes a long time to scroll through events in a week. More unhelpful than helpful.

Waiting for grass to grow?

Sparkchaser2

Worst written app I have used in years. Hangs at every tap waiting for either a server or ?? (Internet is slow but all my other apps work just fine!) Frustrating that you can't tell if it is waiting or if it crashed. Apps can be written so they still work with slow internet (not uncommon in Mexico), but this app is totally worthless as delivered. Really a shame since it has has some good features (walking route to get to your restaurant for example) ... If only we could access them reliably. A disappointed Luxxe owner.

Worse than useless

Long-time birder

Horrible app. Only opens about 20% of the time, & frequently freezes and/or crashes. Even when it’s working it is useless. The activity times are wrong (dinner event at 10 AM???). Most of the “information” is generic advertising followed by “ask your concierge“. The map isn’t labeled (are you kidding me?). Skip this one.

Horrible

Caroliforniagirl

Agree with previous user. Opens super slowly, crashes over and over then freezes completely when you try to scroll. Infuriating. Use the paper maps

Unreliable and Inconsistent

2UAll2C

This is needs significant upgrade. When certain links are clicked it shuts down, the information provided is unreliable and inconsistent.

Great for maps

Vactione

I loved using my Vidanta app to help navigate the resort. Also great for finding the perfect restaurant selection for every meal.

Use it all the time on my iPhone

Wsupam

Not sure why other users apps freeze but mine never does. Use it everyday for activities and menus of where we want to eat.

Grand Luxxe, Tower 5, Rm. 8774-3 Jesse & Renee Martinez

Jesren23.

Omar, our conciere, has helped us countless times while we stayed here from Jan. 1-26, 2028. This is our first trip to Mexico and it has been delightful because of the wealth of information Omar has. But if he doesn’t know, he finds out for us through phone calls. He has even helped us with the laundry service which is a very IMPORTANT part of the benefits of staying here. Myrna, our housekeeper, along with Erika, and many others whose names we do not know are always happy and cheerful. When they finish, the rooms are shining clean, and tidy with the extra benefit of their creative folding artistry on towels and tissues! Juan Rivera, the ceramic-painting artist at the Mayan Palace, REALLY made my stay, Renee, SUPER! I am also an artist of sorts, but Juan is, as some have said, “the Picasso” of Mexico! He is so kind, so helpful, and friendly! The aroma that greets us upon entering the foyer of The Grand Luxxe permeates our entire being and makes us feel so comfortably relaxed! Today, we tried to purchase this aroma named, “Green Bamboo”. We finally found it in the plaza! May we suggest that you offer this for sale in EACH of your towers? It would benefit everyone. We thank you for a very grand stay! We will never forget your people and your hospitality...

Very useful

ally-bear

Just spent a week in Riviera Maya and this app was essential. It made getting around so easy, using the gps function to find the best route. It would be easy to get lost here otherwise (I saw plenty of people wandering around confused by the signs). I used it daily to look for restaurant times and activities. Do yourself a favor and download this before your stay.

Vidanta Resorts Reviews – Page 2