Veritex Mobile Banking Reviews

Disappointing! ?

TexasUSofA

This app should be made accessible to all of its customers using any iPad or iPhone version since it’s their money that they would be acquiring about or checking on! This is not a difficult fix guys! Of course not all newer features would be available, but the main basic ones would still be there! There is no reason not to do this! So many other banks and/or Credit Unions still offer this for their customers that might have older iPads and/or iPhones so what’s the problem?!

Will not load

Maryk0604

After signing in the app fails to load my account.

Okay, not great

RO'Reilly

It works about 40% of the time. If you’re looking for a good banking app this isn’t the one. It just doesn’t work consistently enough.

Customer

Mixonja

Great app. Very useful.

To stay or leave

Steady guy

Life long Liberty Bank customer, as any ex Liberty Bank customer knows, Veritex Community purchased this locally owned group. Many features of this app work on iOS devices as advertised, mobile deposit, pay a person, check balances and setting alerts. So now for issues using iOS devices; printing recent transactions. I have fussed at the help line number twice (Plano) personal and been promised to be included in the email recipient line. Nothing followed, nothing!! Also now for some reason I can not select an account so as to print a statement for my account reconciliation. I’ve always been able to take my extra can of loose coins (normally $50-70) to be be counted, well today I was told that they don’t do that anymore and would have to ship it off site to be counted, WHAT? “Who moved my cheese” I’ve become a dinosaur

Updated 9.20.2018 awful

anonymousnamenotprovided

Veritex app has always been easy on the eyes. New update makes all information monochromatic and difficult to quickly discern current balances from debits and credits. I use the app for speed and this will only slow me down. Greatly disappointed.

Mobile deposit

SkiBum wannabe

This app has multiple issues with mobile deposits. It does not recognize the text and check box printed on the back of checks for mobile deposits. It requires a hand written mobile deposit statement. Not a customer friendly approach If also has issues reading and validating the amount of a deposit. Overall a poor customer service experience for mobile banking