Category | Price | Seller | Device |
---|---|---|---|
Finance | Free | Velocity Credit Union | iPhone, iPad, iPod |
Balances -- view your account balances and transaction histories
Deposits -- deposit a check using the camera on your phone
Transfers -- transfer money between your accounts
Bill payments -- pay your bills and view recent payments
Locations -- get directions to nearby branches and ATMs based on your current location
Contact us - various ways to reach us
Mobile Banking is FREE and SECURE. Security includes the latest in SSL encryption and is backed by online banking secure sign-on.
Not yet an online banking user? Contact us at 512.469.7000 to get started.
Touch ID wasn’t working for the last few days and called the bank: they had no clue there was an issue. Not the first time the upgrade has broken several key items. Been a velocity account holder for over 20 years and seriously considering switching to another CU due to their online banking and Mobil app issues.
This use to be a 5 star app. But after the updates, 3 at best. When you go to make a transfer between accounts, it does not list the account number. Very frustrating when you have multiple accounts with similar balances.
This app is garbage. Will not enroll in Touch ID. Just an endless loop of logging in and clicking the enroll button.
Overall the app has been fine for me, but lately I’ve been having issues with mobile deposit. After I take the photo of the back of the check the app will immediately crash and take me back to the login page. Please fix this issue! It is incredibly frustrating.
This used to be a reliable app. Now mobile deposit never works. Crashes phone. When you call Velocity they say it happens to everyone. Uninstall then reinstall the app. Velocity seems to think this is no big deal. I am seriously considering a bank switch due to their lack of concern for customers. Plus you should know that if you install Velocity credit card on this app and set up payments it DOES NOT allow you to ever edit those payments despite having an edit button. Velocity customer service says “oh that button never works.” WHAT??? So why offer a feature they are aware does not work? This credit union is not for you if you want reliable mobile banking service.
The app used to be functional and work quite well at managing accounts and transfers, but the mobile deposit is completely broken. It never works and just crashes the app.
Glad to see Velocity launched an App and I look forward to trying the mobile deposit feature!