Toktiv – Twilio Calls and SMS
| Category | Price | Seller | Device |
|---|---|---|---|
| Business | Free | Flatworld Edge LLC | iPhone, iPad, iPod |
There is no hassle of remembering username and password for Toktiv. You can choose your Office 365 or Google accounts to sign in.
As an administrator, you can add as many users as you want to your Toktiv account. You will be able to manage the Board Number for Toktiv and a 4 digits Extension Number for each of your users. You can also assign a Direct Number for each of your users, in addition to an Extension Number. You can enable or disable users as well through the Toktiv app. You can also setup a URL for Call Disposition and choose which Call Parameters need to be passed on to that URL. This will enable your users to add Call Dispositions to any external CRM or Customer Service systems that you may use.
As a user, you can make and receive calls through Toktiv app. You can also send an receive SMS. This is subject to the permissions granted by your administrator on your organization’s Twilio account. The call history for the last 7 days is pulled from Twilio and shown. You can also quickly view your device contacts from within the Toktiv app, to make quick calls to your contacts. If your administrator has enabled call recording on Twilio, then you will also be able to listen to your call recordings from the Call History. Cal Disposition can also be made from the Call History if it has been enabled by your administrator on Toktiv app.
Please note that the call quality will depend on the internet speed capability on your device.
