TIME Magazine Reviews

No service

BillyBob21

Long time subscriber. The very worst customer service ever. Just trying to get digital version, still don’t After 5 phone calls

For some reason I cannot read downloaded issues when offline. This is a serious problem for me. Is this a glitch in the latest update or is it now policy that subscribers can no longer enjoy downloaded issues. I keep being able to read a preview but not the issues I have paid for unless I am online. What is going on? I’ve been a print subscriber for decades and digital issue reader for 6 or 7 years. The new PDF format is awful and making it worse I cannot read full downloaded issues if I am not signed in, can only read a preview. I am considering not renewing my subscription.

Stick with the print edition

Bronco 34

Latest app update was a swing and a miss. Using it on my iPad, the app no longer opens to the page where I left off. Instead it opens to a list of news articles. From there you need to select “Issues”, then tap the issue you were reading and scroll page by page to find the page where you left off. At least with the print edition you can use a bookmark.

Wow! A step backwards. Now is dead.

iGreeley

Why mess with something that works fine? The update is slower and much less appealing. Please don’t update unless you like frustration, poor navigation and a less attractive product.

No Bookmarks

StarbaseDoug

I don’t mind the layout matching the print edition. However, how could you release an app without a bookmark feature. If I don’t read the entire magazine in one sitting, the next time I open the app, if there’s a delay of more than a couple of minutes, it opens on the cover page. Unbelievable that it doesn’t maintain where I left off an doesn’t allow me to set a bookmark. Come on guys, such an easy fix!

Every major update makes it worse

Ilonkam

I wish I could roll back to the last iteration of this app. The new one is incredibly slow and clunky. I’m not impressed with the reader mode and it’s annoying that it tries to remind me I can use reader mode on every article. The app seems to get periodic amnesia that I pay for a subscription and needs me to sign in again to download the magazines I want to read. It’s inconsistent in saving my spot if I close an issue wanting to come back to it later. They also did away with bookmarks without warning, so I lost the book reviews list I had kept in the app. Would love if Time would go back to two versions of this app ago... in 2016, they were creating issues optimized for iPad viewing with digital content. In 2017, I was disappointed that this was done away with, but at least the app was still useable. And now, I’m disappointed with the app altogether.

New app is awful

Jcarter387

This latest update has made it almost impossible to read my favorite news magazine. Takes forever to load. Doesn't return to the same page next time you login. Settings don't give you any options over the app. The list goes on. Of course there is no way to return to the previous version that worked just fine for me.

Miss the previous version

michael-f11

Was good until they changed it… trying to be nice, but it really isn’t very good now.

Major step backwards with new app

CynthiaJean

Sometime in December 2017 the Time iPad and iPhone app changed. This new app is a huge step backwards - user unfriendly, have to re-sign in to download, and it keeps indicating “Buy or subscribe to Time” even when signed in. Display is unwieldy. Bring back the prior version which was great. You will lose subscribers in droves if you don’t fix this. Look at your ratings... lots of 1’s and if there were a zero, I’d assign that.

Hate the new version

K2Rooster

New version has gone backwards for the iPad. It seems super slow to bring up issues and readability is worse. I still don't know how to delete old issues as gear icon is gone. I enjoy reading my issues offline on the airplane and it is focused on giving me warnings on not being online and it is slow to bring up the stored issues

TIME Magazine Reviews – Page 15