SurveyMonkey Rewards Reviews – Page 5
5/5 rating based on 50 reviews. Read all reviews for SurveyMonkey Rewards for iPhone.
SurveyMonkey Rewards is free iOS app published by SURVEYMONKEY INC.
Update on profile phone update
Siia.Ane
While I want to give them 5 stars I just can’t. My number update issue was fixed. But not before I turned into the crazy neighbor lady. Which I’m not proud of. There needs to be better communication between SurveyMonkey and it’s app users. My issue is not with the time in between surveys, or the money amount. I have always been happy with both. Surveys are done when I have time. No problem. 5 stars for that. 5 stars to the folks who helped me. Jil, Alan, and tech person. -5 for the automated mess you go through to get help. I will admit I went overboard. Hitting all their Social Media and BBB. But a person should not have to have such a hard time getting help. Especially if they have already done all the help links/emails/calling an automated phone line options that are suggested. I feel for your Customer Service employees. Once we do get through. They have to deal with your companies frustrated customers. It’s no doing of their that the app is set up in such a way that communication is a mess. SurveyMonkey please read your negative reviews here and on the BBB. Try to address them. Most are asking how can they talk to someone after week/months of trying. You shouldn’t have to be a paid app users to get proper hassle free help. Signed, Crazy neighbor lady. LoL
eh?
doesxixcare
I like the app and I don’t mind the amount they give you but my only issue is when you’re redeeming your code for an amazon gift card it sends the code to the phone number you set up your app with. I changed numbers since having the app and there’s nowhere in the app or online where you can change the number yourself. I contacted customer support through email and still, no help.
Confuse?!?!
Drippy Money?
This app kept saying “ you have to be in the U.S to take surveys” No duh I’m in the United States Is Texas not in the U.S.?!??!
Great rewards!
Finesse Rabbit
This is app is great although the surveys come in kind of slow, I was able to get my gift card in under a minute of redemption.
Reward’s rewards.
pops hollywood
I didn’t know what my credits were for until last night when I cashed in my chips and got a free amazon gift card. Purchased a sketching pad for my my granddaughter. Very freaking cool. Keep sending those surveys.
Please fix crashing problem
MattM1815
Ever since the new update the app has crashed multiple times during a survey. Which cancels me out of the survey and I’m loosing money ?.But so far I enjoy the app, I’ve had it for about 2 months and I’ve made 20 dollars. It would be much appreciated if you fix this crashing problem thank you.
It’s okay
SatisfiedStranger
The interface is amazing since it doesn’t have ads and it’s easy to navigate through. The only reason why I gave it 4 stars was because I hardly get surveys but other than that everything else is great ??